Refund Policy
Final Sale Policy
BELLA COCO GLOW GLOBAL, we strive to offer the highest quality products to our customers. Please carefully read our Final Sale Policy before completing your purchase.
1. All Sales are Final
All products sold through our website are final sale. Once an order is placed, it cannot be returned, refunded, or exchanged. Please review product descriptions and ingredient lists carefully before making your purchase.
2. Exceptions
We only offer refunds or replacements in the following cases:
- If a product arrives damaged or defective.
- If you received the wrong product.
In such cases, please contact us within 24 hours of receiving your order with photos and a description of the issue
3. Product Authenticity
We guarantee the authenticity of every product we sell. Due to hygiene and safety reasons, we cannot accept returns or exchanges on any opened or used products, even if the item is unused and undamaged.
4. Shipping and Handling Fees
Shipping and handling fees are non-refundable. If your order qualifies for a refund or replacement due to a defect or error on our part, we will cover the return shipping costs.
- If your return is approved, we will process your refund to your original method of payment within 5-7 business days. You will be notified via email once the refund has been issued.
- Please note that it may take some time for your bank or credit card company to process and post the refund.
5. Customer Responsibility
It is the customer's responsibility to ensure that the products are suitable for their specific needs. If you have any concerns regarding allergies, ingredients, or skin sensitivities, we recommend consulting with a dermatologist or skincare professional before making a purchase.
6. Contact Us
If you have any questions or concerns about your purchase or this policy, please contact our customer service team at
.